Cancellation Policy

Welcome to the Cancellation Policy page of GoodRxTabs.com. We appreciate your trust in us and strive to provide you with the best possible service. Our cancellation policy has been designed to ensure a smooth and hassle-free experience for our customers. Please read the policy carefully before making any purchases.

Order Cancellation

You may cancel your order within 24 hours of placing it, as long as the order has not been dispatched for shipping. To cancel your order, please contact our customer support team by emailing goodrxtabs@gmail.com or Whatsapp +91 70413 73143. Kindly provide your order number and the reason for cancellation. If the cancellation request is approved, you will receive a confirmation email, and the refund process will be initiated.

Refund Process

If your cancellation request is approved, we will initiate the refund process. The refund amount will be credited back to the original payment method within 7–14 business days, depending on your bank’s processing time. Please note that any transaction fees or charges incurred during the order process will be deducted from the refund amount.

Order Modification

If you need to modify your order, such as by changing the shipping address or altering the quantity of products ordered, please contact our customer support team within 24 hours of placing the order. We cannot guarantee that changes will be possible after the order has been dispatched for shipping.

Cancellation by GoodRxTabs

GoodRxTabs reserves the right to cancel an order under certain circumstances, such as limited product availability, errors in product pricing, or concerns regarding the legitimacy of an order. In such cases, we will promptly notify you and initiate a full refund to your original payment method.

Non-Refundable Products

Some products may be non-refundable due to their nature, such as prescription medicines, temperature-sensitive products, or products with a limited shelf life. These non-refundable products will be clearly marked on the product page. Please ensure that you review the product information carefully before placing your order.

Contact Us

If you have any questions or concerns regarding our cancellation policy, please feel free to reach out to our customer support team at support@goodrxtabs.com or Whatsapp +91 70413 73143. We are always here to help and ensure that your experience with GoodRxTabs is pleasant.

Returns and damaged products

If you receive a damaged product or a product that does not match your order, please contact our customer support team within 48 hours of delivery. Kindly provide your order number, a description of the issue, and any relevant photos or documentation. Our team will review your claim and, if approved, provide you with instructions on how to return the product. Upon receipt and inspection of the returned item, we will initiate a replacement or a refund, as per your preference.

Refused or Unclaimed Shipments

If a shipment is refused or returned to us due to an incorrect address provided by the customer or the unavailability of the customer at the delivery address, the customer will be responsible for the shipping and handling charges incurred. A refund will only be issued after deducting the shipping and handling charges and any additional charges, such as customs fees or taxes, associated with the return.

Discrepancies in received orders

If you find any discrepancies in your order, such as missing or incorrect products, please notify our customer support team within 48 hours of delivery. We will investigate the issue and take appropriate action to rectify the situation, including sending the correct products or issuing a refund for the missing items.

Chargebacks and fraudulent transactions

We take fraud and chargeback issues seriously. If we suspect any fraudulent activity or receive a chargeback notification from your bank, we reserve the right to cancel your order and block future transactions from your account. If you believe a chargeback was issued in error, please contact our customer support team to resolve the issue.

Policy Updates

GoodRxTabs reserves the right to update or modify this cancellation policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on this page. We encourage you to periodically review this page for the latest information on our cancellation policy.

Acceptance of the Cancellation Policy

By placing an order on GoodRxTabs.com, you agree to abide by our cancellation policy. If you do not agree with any part of this policy, please refrain from making a purchase on our website.