Return and Refund Policy

Welcome to the Return and Refund Policy page for We appreciate your trust in us, and we are committed to providing you with a seamless and satisfactory experience. If you have any concerns or issues with your purchase, please review our comprehensive policy below.

Order Cancellation

If you wish to cancel an order, please contact our customer support team within 24 hours of placing your order. We will make every effort to accommodate your request. However, if the order has already been processed and shipped, we will be unable to cancel it.

Returns and exchanges

We strive to ensure the quality and accuracy of all products sold on our website. However, if you receive a damaged, defective, or incorrect product, please contact our customer support team within 7 days of delivery. We will work with you to address the issue and provide a suitable resolution, which may include a replacement or exchange.

Please note that we are unable to accept returns or exchanges for the following reasons:

  • Change of mind or dissatisfaction with the product
  • Products that have been opened, used, or tampered with
  • Products that are past their expiration date
  • Products that were purchased more than 30 days ago


If a refund is deemed necessary, we will process it within 7 business days of receiving and approving the returned item. Refunds will be issued using the original payment method. Please note that it may take additional time for the refund to reflect on your account, depending on your bank or payment provider.

Shipping Costs

For approved returns or exchanges, we will cover the shipping costs. In cases where a return is not approved, the customer will be responsible for any shipping costs incurred.

Contact Us

If you have any questions, concerns, or issues regarding our return and refund policy, please do not hesitate to contact our customer support team. We are here to help and ensure your satisfaction.

Thank you for choosing!

Partial Refunds

In certain cases, we may provide a partial refund if the product is damaged or defective but not eligible for a full refund. The amount of the partial refund will be determined on a case-by-case basis and is subject to our discretion.

Lost or missing packages

If your package is lost or missing, please contact our customer support team as soon as possible. We will investigate the issue and take appropriate action, which may include reshipping the order or providing a refund. Please be aware that if the customer provides incorrect shipping information, we are not responsible for lost or missing packages.In such cases, refunds or reshipments will not be offered.

International Shipments

We ship worldwide, but please be aware that customs and import regulations vary by country. It is the customer’s responsibility to understand and comply with the laws and regulations in their country. We are not responsible for any delays, seizures, or additional fees incurred as a result of customs clearance. Orders held, seized, or destroyed by customs will not be eligible for refunds or reshipments.

How to initiate a return or refund

To initiate a return, exchange, or refund, please follow these steps:

  1. Contact our customer support team within the specified time frame with a detailed explanation of the issue and any relevant information, such as the order number and product details.
  2. Our customer support team will review your request and provide instructions on how to proceed, including any necessary return shipping information.
  3. Once the item has been received and inspected, we will notify you of the approval or rejection of your request.
  4. If approved, the appropriate resolution (replacement, exchange, or refund) will be processed.

Modifications to This Policy

We reserve the right to modify or update this return and refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes your acceptance of these changes. Please review this policy periodically to stay informed about any updates.

Customer Support Contact Information

If you have any questions, concerns, or issues related to our return and refund policy or your order, please contact our customer support team using the following information:

  • Email:
  • Whatsapp: +91 70413 73143
  • Live Chat: Available on our website during business hours

We are committed to providing you with exceptional service and support, and we thank you for choosing for your pharmaceutical needs.